How can we help?

Check that the email address is correct, then wait a few minutes before requesting a new code. Also check your spam or junk folder for email codes. If it still doesn't arrive, contact support and tell us which email address or phone number you're trying to use.

Update it from your account settings in the app. If you no longer have access to the old phone number or email address, contact support from the new one and we'll help verify your account.

Password changes can be done from your account settings in the app. Please note, your current password is required to verify against the new password. If you no longer know your current password, contact support from the new one and we'll help verify your account.

Open the order in the app and check its status. Changes may be possible before the seller starts preparing it. If you need help, email support as soon as possible with your order number. Please note, if an order is placed for delivery, we cannot change the delivery address.

Your receipt is available from the completed order in the app. If you need another copy, contact support with the email or phone number on the account and the order date.

Open your order in the app to see its current status and delivery updates. Delivery times are estimates and can shift with preparation time, traffic, weather, or seller availability.

Contact support with your order number, a short description of the issue, and photos when helpful. We'll review it with the seller and help resolve it.

Email us with a little about your farm, kitchen, shop, or products. We'll walk you through getting set up and the requirements that apply to your listings.

Contact support from the email on your seller account. Include the listing or order number and what you need changed so we can route your request quickly.